Reference: Domains used by your Alta Aware deployment

Last modified: Friday April 26, 2024.

Your Alta Aware deployment periodically contacts different domains and IP addresses, for a variety of reasons, including checking for updates, ensuring communications are ongoing, and to send/fetch data that is needed for correct operation of your configured Aware features. These connections can include *.alta.avigilon.com, *.avasecurity.com, *.motorolasolutions.com and other domains, and can optionally include contact with IP address 1.1.1.1 for DNS queries and network connectivity testing.

Updated domains

As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Aware and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.

For the complete list of domains used, see:

Firewall settings for Alta Aware

As the domains used by Alta Aware change as new Aware features, regions, and clusters are added, we recommend you use the wildcard domains listed in the referenced topics when configuring your corporate firewall rules.

However, for networks that cannot use wildcard entries in their firewall allow lists, you can interrogate the Alta Aware API to get the current list of domains being used by your Alta Aware deployment.

Task — Interrogate Alta Aware to view the list of domains currently being used

  1. Create the API query by appending /api/v1/firewallRules to the end of your deployment URL: https://<deployment URL>/api/v1/firewallRules.
  2. Using your browser, navigate to the URL created above.
    The list of currently-in-use domains, together with the descriptions, ports, and protocols used, is displayed.
  3. Use the information from the API query to create a list of domains to be whitelisted within your corporate firewall rules.

Avigilon Alta only guarantees continued operation of all Aware functions if wildcard domains are used for your firewall allow lists, or if those Allow lists are automatically updated with the currently-in-use domain lists.