Release notes: Alta Aware mobile app for Android 3.4.2

Last modified: Monday October 30, 2023..

Learn about new features, fixes, and any issues found in testing for the Alta Aware mobile app for Android devices.

Receive notifications and remotely view video and alarms from your Alta Aware deployments on your Android mobile device.

About this release

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This is the public release of the Alta Aware mobile app for Android devices.

Release label Release date Software build number
Alta Aware mobile app for Android devices
(Available from the Play Store)
 Monday October 30, 2023 Version 3.4.2

What's new

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These features have been added in this release:

Feature Description Added in
Use email address as user name When you first log into the Alta Aware mobile app after upgrading to version 3.4, you are asked to provide and verify your email address. Once verified, your email address becomes your user name, and must subsequently be used to log into Alta Aware. Android app 3.4.1
Generic motion sensor support The Alta Aware mobile app now supports generic motion sensors and you can use motion to trigger rules. Android app 3.4.1
Export video from Alarms and Devices You can now export video clips from both the Alarms and the Devices tools. Android app 3.4.1

Getting started with the app

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Compatibility

The Alta Aware mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported. Your Android phone must be running Android 7 (also known as Android N or Nougat) or later.

Aware user permissions

To use the Alta Aware mobile app for Android devices, you must already have a user profile set up for the Alta Aware deployments you want to monitor with, as a minimum, the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

Installation

  1. Install the Alta Aware mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Alta Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Alta Aware Username and Password.
  5. Tap SIGN IN.

Resolved issues

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These issues have been resolved in this release:

Reference Resolution Resolved in version
— An issue where, on Android 14, the Alta Aware mobile app for Android could crash when logging in has been resolved. 3.4.2
18279 An issue where you might have not been able to view cameras from some sites or device groups from the Alta Aware mobile app for Android has been resolved. 3.4.1

Known issues

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During testing, we have found the following issues in the release:

Reference Issue
18116

Issue: Exporting video clips from searches, alarms, and video playback fails on some OnePlus phone models.