Release notes: Alta Aware 5.7.5
Last modified: Monday March 20, 2023.
Learn about new features, fixes and any issues found in testing for the Alta video security systems software.
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About this release
(back to top)Installing this release will upgrade Alta Aware®, and if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
These software packages have been released to the Stable Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware software version 5.7.5 | Monday March 20, 2023 | Alta Aware: 5_7_230315_16800 |
| Avigilon Ava camera software version 5.7.5 | Monday March 20, 2023 | Avigilon Ava cameras: 5_7_230315_20020 |
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Ava Aware re-branded as Avigilon Alta Aware |
Ava Aware has been re-branded as Avigilon Alta Aware. See: https://www.avasecurity.com/blog/avigilon-brand-transition-faqs |
5.7.5 |
| Improvements to Avigilon Ava Dome heating | When connected to a PoE+ switch with sufficient power budget, the Avigilon Ava Dome cameras now have improved heating, to better cope with extreme low temperatures. When insufficient power for the full heating is available, heating at a lower power occurs. | 5.7.5 |
| Flex camera onboarding experience |
You can now send Wi-Fi credentials to an Avigilon Ava Flex camera using Bluetooth from Aware (mobile and desktop). |
5.7.5 |
| Limit IP addresses from which a user can access Aware | Aware Administrators can now configure allowable IP addresses from which a User group can access Aware.
See: How to: Create User groups |
5.7.5 |
| Improvements to Aware Single Sign-On (SSO) |
When configured to use SSO to sign into your Aware deployment, you can now use Aware-based authentication.
|
5.7.5 |
| Warning for cameras that fail to upgrade |
Aware now displays a warning if an Avigilon Ava camera fails to upgrade. Aware will try to upgrade these cameras again when new camera software is released. |
5.7.5 |
Resolved issues
These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 16267 | An issue where, in some rare circumstances, deployments that included License Plate Recognition became unavailable while upgrading has been resolved. | 5.7.5 |
| 16188 | An issue where it could be difficult to download count information from counts gathered across multiple cameras has been resolved. | 5.7.5 |
| 16147 | An issue where the 50Hz anti-flicker setting on an Avigilon Ava camera did not reduce flickering has been resolved. | 5.7.5 |
| 16073 | An issue where Aware frequently restarted if there were large numbers of audio events has been resolved. | 5.7.5 |
| 15784 | An issue where, when searching using the |
5.7.5 |
| 15555 | An issue where an Avigilon Ava 360 camera stopped recording and reported an error for |
5.7.5 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| — |
Issue: As the localized text in the Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. |
Aware
|
| 16234 | In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Aware |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Aware |
| 14822 |
Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See How to: Claim your Alta Cloud Connector for more information. |
Cloud Connectors |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Avigilon Ava Flex |
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Aware |
| — | Due to changes we have made to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Aware |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Aware |
