Release notes: Alta Aware 6.0.8
Last modified: Wednesday August 30, 2023.
Learn about new features, fixes and any issues found in testing for the Alta video security solution software.
Avigilon Alta User Research Program
(back to top)By joining the Avigilon Alta User Research Program, you provide key feedback on the features and design of Alta Aware. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Aware® video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
These software packages have been released to the Stable Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware software version 6.0.8 | Wednesday August 30, 2023 | Alta Aware: 6_0_230829_17846 |
| Avigilon Ava camera software version 6.0.8 | Wednesday August 30, 2023 | Avigilon Ava cameras: 6_0_230829_21437 |
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Use email address as user name |
When you first log into Alta Aware after upgrading to version 6.0.6, you are asked to provide and verify your email address. Once verified, your email address becomes your user name and must subsequently be used to log into Alta Aware. This simplifies the on-boarding experience, and improves security by having users set and manage their own passwords. See: |
6.0.6 |
| Labels |
You can now add labels to sites, groups, and devices and assign labels to user groups and roles to grant permissions to access devices. You can also use labels to search and filter sites, groups, and devices when creating Rules and using Search. See: |
6.0.6 |
| ONVIF mode for Avigilon Ava cameras |
Avigilon Ava Flex, Compact Dome, 360, Dome, and Bullet cameras can now be configured to operate in ONVIF mode. When in ONVIF mode, the zoom features on Avigilon Ava Dome and Bullet cameras might not function correctly. Avigilon Ava Quad cameras cannot be put into ONVIF mode at this time. |
6.0.6 |
| Download encryption keys for Avigilon Ava cloud cameras | To enable the preservation of evidence from Avigilon Ava cloud cameras, you can download the encryption keys used to encrypt the video data stored on the cameras' microSD card. | 6.0.6 |
| Replace background images in Map view |
You can now replace the background image used for a site map in Map view. |
6.0.6 |
| Activate and deactivate rules using external triggers |
You can now configure an external trigger, such as a webhook, to activate and deactivate a rule. See How to: Activate and Deactivate rules from an external system. |
6.0.6 |
| Support for Feenics EU region |
Feenics have added a European region for their EU-based customers. The Alta Aware user interface has been updated to enable you to select the EU region when setting up a new Feenics access control integration. |
6.0.6 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 17939 | An issue where all cameras connected to Aware intermittently stopped streaming video has been resolved. | 6.0.8 |
| 17896 | An issue where an Avigilon Ava Quad camera with read-only file system errors might incorrectly delete recorded video has been resolved. | 6.0.8 |
| 17895 | An issue where an Avigilon Ava camera did not make scheduled cloud backups has been resolved. | 6.0.7 |
| 17852 | An issue where Aware did not show the email verification dialog box for some users has been resolved. | 6.0.7 |
| 17814 | An issue where customers might not have been able to log into their Aware deployments from DMP has been resolved. | 6.0.7 |
| 17787 | An issue where Aware used an incorrect sample interval when exporting object count data has been resolved. | 6.0.7 |
| Alta-Aware-863 |
A vulnerability has been resolved in Alta Aware.
See: Reference: Security advisories |
6.0.6 |
| 17779 | An issue where you could not create new SAML integrations in Aware when the user group came from the identity provider has been resolved. | 6.0.6 |
| 17613 | An issue where some deployments failed to trigger sound rules after a software upgrade has been resolved. | 6.0.6 |
| 17509 | An issue where Alerts from Cloud Connectors did not include external links has been resolved. | 6.0.6 |
| 17476 | An issue where in some circumstances, Alta Aware would restart if the connection between a Cloud Connector and the deployment dropped has been resolved. | 6.0.6 |
| 17439 | An issue where some Avigilon Ava cloud cameras had no live or playback video has been resolved. | 6.0.6 |
| 17436 | An issue where triggered rules did not send email messages to users listed in Groups has been resolved. | 6.0.6 |
| 17362 | An issue where Aware did not identify Axis cameras when adding devices by network discovery has been resolved. | 6.0.6 |
| 17315 | An issue where you were unable to change the |
6.0.6 |
| 17305 | An issue where you could not play back the video from Bookmarks or Saved clips has been resolved. | 6.0.6 |
| 17255 | An issue where Aware could not set up the streams required for some third-party OnCam cameras has been resolved. | 6.0.6 |
| 17136 | An issue where, in some circumstances, cameras could periodically go off-line until the camera was rebooted has been resolved. | 6.0.6 |
| 17130 | An issue where, if you have a count configured with no cameras, the user interface showed options that were not functional has been resolved. | 6.0.6 |
| 17083 | An issue where Avigilon Ava Bullet cameras gave |
6.0.6 |
| 12319 | An issue where anomalies might not end has been resolved. | 6.0.6 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 17559 | Issue: Problems may be experienced with playback from cloud storage when using the x4 and x8 speeds. If you see issues with the fast playback, we recommend using normal speed to watch the recorded video. | Alta Aware |
| 17522 | Issue: When opening multiple external links, you can only download video from the last-opened link. | Alta Aware |
| 17464 | Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. | Alta Aware |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Aware |
| — |
Issue: As the localized text in the Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. |
Alta Aware
|
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Aware |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Alta Aware |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Avigilon Ava Flex |
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Alta Aware |
| — | Due to changes to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Aware |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Aware |
