Release notes: Alta Aware mobile app for iPhone 3.0.2

Last modified: Monday March 20, 2023.

Learn about new features, fixes, and any issues found in testing for the Alta Aware app for iPhone and iPad devices.

Using the Alta Aware app for iPhone and iPad on iPad devices is not currently supported.

Your iPhone must be running iOS version 14 or later.

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About this release

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This is the public release of the Alta Aware app for iPhone and iPad devices.

Table 1 – App release details
Release label Release date Software build number
Alta Aware app for iPhone and iPad devices
(Available from the App Store)		 Wednesday March 20, 2023 Version 3.0.2

What's new

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Receive notifications and remotely view video and alarms from your Alta Aware deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Aware deployment, you must ensure your deployment has Remote access enabled.

With the Alta Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Aware deployments.

Table 2 – New features — Alta Aware Mobile App release
Feature Description Added in
Ava Aware mobile app re-branded as Alta Aware app for iPhone and iPad

Ava Aware has been re-branded as Avigilon Alta Aware app for iPhone and iPad.

See: https://www.avasecurity.com/blog/avigilon-brand-transition-faqs

 iPhone app 3.0.2
Flex camera onboarding experience

You can now send Wi-Fi credentials to an Avigilon Ava Flex camera using Bluetooth from the Alta Aware app for iPhone and iPad.

See: About: Ava Flex power and connection options

 iPhone app 3.0.1
Mobile Search You can now search video from the Alta Aware mobile apps. iPhone app 3.0.1

Getting started with the app

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To use the Alta Aware mobile app for iOS devices, you must already have a user profile set up for the Alta Aware deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To start using the Alta Aware mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Aware.
  2. Install the App.
  3. Connect to your Alta Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Aware Username and Password.
  6. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues - Alta Aware app for iPhone and iPad
Reference Resolution Resolved in
15948 An issue where audio alarms were not playing on the Alta Aware app for iPhone and iPad has been resolved. 3.0.1
— General stability improvements. 3.0.1