Release notes: Alta Aware mobile app for iPhone 3.3.1

Last modified: Monday August 07, 2023.

Learn about new features, fixes, and any issues found in testing for the Alta Aware app for iPhone and iPad devices.

Using the Alta Aware app for iPhone and iPad on iPad devices is not currently supported.

Your iPhone must be running iOS version 15 or later.

About this release

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This is the public release of the Alta Aware app for iPhone and iPad devices.

Table 1 – App release details
Release label Release date Software build number
Alta Aware app for iPhone and iPad devices
(Available from the App Store)		 Monday August 07, 2023 Version 3.3.1

What's new

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Receive notifications and remotely view video and alarms from your Alta Aware deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Aware deployment, you must ensure your deployment has Remote access enabled.

With the Alta Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Aware deployments.

Table 2 – New features — Alta Aware Mobile App release
Feature Description Added in
Use labels in Rules and Search The Alta Aware mobile apps now include compatibility with the labels feature in Alta Aware. Use labels when configuring rules, or when searching. iPhone app 3.3.1
Create or edit Sound rules You can now create or edit Sound rules from the Alta Aware mobile apps. iPhone app 3.3.1

Getting started with the app

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To use the Alta Aware mobile app for iOS devices, you must already have a user profile set up for the Alta Aware deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To start using the Alta Aware mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Aware.
  2. Install the App.
  3. Connect to your Alta Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Aware Username and Password.
  6. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Reference Resolution Resolved in
17776 An issue where iPhones running iOS 15.7.7 could not connect to your Alta Aware deployment has been resolved. 3.3.1
17642 An issue where the Alta Aware app for iPhone and iPad was unable to display video footage for sensor alarms has been resolved. 3.3.1