Release notes: Alta Aware 6.7.8
Last modified: Tuesday April 23, 2024
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta video security solution software.
To receive notifications about new software releases and vulnerability advisories, subscribe at https://www.avigilon.com/security-updates. Alternatively, follow the pop-up notifications from within Alta Aware.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Aware. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Aware video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware software version 6.7.8 | Tuesday April 23, 2024 | Alta Aware: 6_7_240422_19342 |
| Alta cameras software version 6.7.8 | Tuesday April 23, 2024 | Alta cameras: 6_7_240422_23452 |
Normally, updates for Alta Aware and Alta cameras are rolled out to customer deployments over the course of a few days. This means that your deployments might not upgrade on the day the software release is announced.
The full roll out for each release can take between one and two weeks to reach all deployments. However, the updates always follow the configured maintenance period for your deployment. For example, if your deployment is configured to update weekly, overnight on a Tuesday, then your deployment will update on either the first or second Tuesday following the release.
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Avigilon Alta H5A Multisensor cloud native cameras |
The Avigilon Alta H5A Multisensor cloud native cameras are now supported in Alta Aware. See: |
6.7.5 |
| Languages added to Aware | Aware is now available in Brazilian Portuguese and Japanese. Change your language preference in the Aware settings menu. See How to: Manage language preferences in Aware. | 6.7.5 |
| Unified login for Aware and Control Center | Unified users of Alta Aware and Alta Control Center can now sign in to their deployments using the unified login page. After sign in, users can switch between Aware and Control Center without re-authentication. See How to: Log in to Aware as a unified user. | 6.7.5 |
| Mute anomaly notifications | You can now choose to mute anomaly notifications in Aware. Use the Anomaly settings menu to set your preferences. See: How to: Configure anomaly settings for your cameras. | 6.7.5 |
| Layouts in external links | You can now simultaneously view multiple video clips in an external link viewed in a browser. See How to: View saved video clips. | 6.7.5 |
| Warnings when bookmarking or exporting deleted footage | Aware now shows warning messages when you create video bookmarks or export video that includes cameras with deleted footage for the selected timeframe. You can no longer create bookmarks or export video If the selected cameras have no recordings for the chosen timeframe. | 6.7.5 |
| Configure cross-origin resource sharing | You can now configure cross-origin resource sharing (CORS) in Aware. Use the Aware API to set allowable CORS domains that Aware accepts requests from. See How to: Configure cross-origin resource sharing in Alta Aware. | 6.7.5 |
Updated domains
As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Aware and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Reference: Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Reference: Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Reference: Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Cloud Connector 2000 or Alta Cloud Connector 3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
(back to top)This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 20168 | An issue where an Alta camera could become unstable after being disconnected from Aware for extended periods has been resolved. | 6.7.8 |
| 20117 | An issue where you could not export a saved video clip from Aware has been resolved. | 6.7.8 |
| 20109 | An issue where a deployment might show missing cloud connectors and no Aware version number has been resolved. | 6.7.8 |
| 19798 | An issue where a deployment crashed, could not connect or showed a blank screen has been resolved. | 6.7.8 |
| 20085 | When updating a deployment for unified sign-in, for any users that do not exist Control Center, an account is now created and a default role (Device Read-Only) is assigned. | 6.7.7 |
| 20077 | An issue where you could not play back footage from the links in email alerts has been resolved. | 6.7.7 |
| 20061 | An issue where Counts could show spinners has been resolved. | 6.7.7 |
| 20042 | An issue where the list of cameras in Video view could collapse when adding cameras, and not be reopened has been resolved. | 6.7.7 |
| Alta-Aware-1150 | A vulnerability has been resolved in Alta Aware and cameras. | 6.7.6 |
| 20006 | An issue where, if a rule was configured to provide a pop-up and required acknowledge, you could not change the required value has been resolved. | 6.7.6 |
| 19950 | An issue where the reachability test during a connectivity test on Cloud Connectors always failed has been resolved. | 6.7.6 |
| 19971 | An issue where audio could be exposed even when you chose not to include audio in external links for sound events has been resolved. | 6.7.5 |
| 19958 | The Alta Aware |
6.7.5 |
| 19955 | An issue where the synchronizing of the count areas could lead to frequent |
6.7.5 |
| 19808 | General performance enhancements have been made to deployments with multiple Cloud Connectors. | 6.7.5 |
| 19796 | An issue where users with IP address restrictions could not sign in to Aware despite being on a permitted IP address has been resolved. | 6.7.5 |
| 19781 | An issue where you could not acknowledge multiple alarms has been resolved. | 6.7.5 |
| 19770 | An issue where Objects in view counts did not display correctly has been resolved. | 6.7.5 |
| 19768 | An issue where alarm statuses did not automatically update has been resolved. | 6.7.5 |
| 19690 | An issue where video would not play when selecting automatically detected objects in the quick search tool has been resolved. | 6.7.5 |
| 19684 | An issue where you could see unknown files on the disks of your Alta Cloud Connectors after a reboot has been resolved. | 6.7.5 |
| 19648 |
An issue with erroneous anomalies being triggered has been improved in this release. No anomalies will trigger for any camera that currently has its |
6.7.5 |
| 19627 | An issue where attempting to export line crossing count information resulted in an empty file has been resolved. | 6.7.5 |
| 19505 | An issue where, in some deployments, Cloud Connectors could appear offline has been improved. | 6.7.5 |
| 19503 | An issue where images in alert emails could fail to display correctly for users with slower internet connections has been resolved. | 6.7.5 |
| 19498 | An issue where you could not edit an existing user's name has been resolved. | 6.7.5 |
| 19493 | An issue where, when Counting areas are configured, the cameras could bounce between online and offline has been resolved. | 6.7.5 |
| 19491 | An issue where the view from a dewarped panoramic camera that is displayed in an additional Video view turned black in the primary Video view was refreshed has been resolved. | 6.7.5 |
| 19270 | An issue where you could configure |
6.7.5 |
| 19171 | An issue where the IR settings for some cameras could erroneously reset to |
6.7.5 |
| 18704 | An issue where audio played through a speaker connected to Aware might distort has been resolved. | 6.7.5 |
| 18584 | An issue where you could not download the Audit Log information has been resolved. | 6.7.5 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 19136 | Live and playback video streams in the Alta Cloud Connector UI do not play. | Alta Aware |
| 18625 | After upgrading to Alta Aware 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading. | Alta Aware |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Aware |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Aware |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Aware |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Aware |
| 13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Avigilon Ava Flex |
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Alta Aware |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Aware |
| — |
Issue: As the localized text in the Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. |
Alta Aware
|
| — | Due to changes to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Aware |
