Release notes: Alta Aware 6.6.4
Last modified: Monday February 26, 2024
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta video security solution software.
To receive notifications about new software releases and vulnerability advisories, subscribe at https://www.avigilon.com/security-updates. Alternatively, follow the pop-up notifications from within Alta Aware.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Aware. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Aware video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware software version 6.6.4 | Monday February 26, 2024 | Alta Aware: 6_6_240222_18898 |
| Alta cameras software version 6.6.4 | Monday February 26, 2024 | Alta cameras: 6_6_240222_22975 |
Normally, updates for Alta Aware and Alta cameras are rolled out to customer deployments over the course of a few days. This means that your deployments might not upgrade on the day the software release is announced.
The full roll out for each release can take between one and two weeks to reach all deployments. However, the updates always follow the configured maintenance period for your deployment. For example, if your deployment is configured to update weekly, overnight on a Tuesday, then your deployment will update on either the first or second Tuesday following the release.
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Log user out of IdP when logging out of Aware |
Administrators can configure SSO/SAML to log users out of the identity provider when they log out of Aware. See: |
6.6.4 |
| Audio input for Avigilon Alta H6SL cameras | Avigilon Alta H6SL cameras, when fitted with an optional internal or external microphone, now provide audio inputs to Alta Aware that can be used for audio analytics and audio recording. See How to: Edit information for cameras. | 6.6.4 |
| Layouts in saved clips | You can now simultaneously view multiple video clips in a bookmark or shared link. See How to: View saved video clips. | 6.6.4 |
| Option to turn off Smartpath | You can now choose to turn off Smartpath when connecting to video streams. See How to: Edit your local Aware Settings. | 6.6.4 |
Updated domains
As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Aware and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Reference: Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Reference: Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Reference: Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Cloud Connector 2000 or Alta Cloud Connector 3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
(back to top)This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 19648 | An issue where Aware falsely detects anomalies has been improved. No anomalies will trigger for any camera that currently has its |
6.6.4 |
| 19604 | An issue where you could delete the default Aware user created when adding the Alta Aware app to Control Center has been resolved. | 6.6.4 |
| 19600 | An issue where the European region was unavailable when configuring Feenics Access Control has been resolved. | 6.6.4 |
| 19582 | An issue where the quick search dialog closed when the associated device cycled out of the view rotation has been resolved. | 6.6.4 |
| 19495 | An issue where the dropdown menu closed unexpectedly when associating a camera with a speaker has been resolved. | 6.6.4 |
| 19490 | Changes have been made to improve the clarity and accuracy of the user interface. | 6.6.4 |
| 19448 | An issue where spinners were displayed in the |
6.6.4 |
| 19457 | An issue where, when the view from a camera was rotated, any line-crossing counts settings might erroneously also rotate after some time has been resolved. | 6.6.4 |
| 19403 | An issue where some cloud cameras did not have their MAC addresses reflected in the Aware user interface has been resolved. | 6.6.4 |
| 19180 | Recorded audio for audio alarms from cameras set to record Sound events & anomalies might be truncated or not play at all. | 6.6.4 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 19505 | Some deployments have experienced issues with Cloud Connectors going offline. Often, rebooting the Cloud Connector resolves this issue. | Alta Aware |
| 19171 | The IR setting in Alta cameras might reset from |
Alta Aware and Alta cameras |
| 19136 | Live and playback video streams in the Alta Cloud Connector UI do not play. | Alta Aware |
| 19133 | Nedap access control system integrations stop working in Alta Aware shortly after set up. | Alta Aware |
| 18625 | After upgrading to Alta Aware 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading. | Alta Aware |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Aware |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Aware |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Aware |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Aware |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Aware |
| 13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Avigilon Ava Flex |
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Alta Aware |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Aware |
| — |
Issue: As the localized text in the Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. |
Alta Aware
|
| — | Due to changes to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Aware |
