Release notes: Alta Aware 6.1.6

Last modified: Monday September 11, 2023.

Alta Aware documentation is available in German, French, Italian, and Spanish.

Learn about new features, fixes and any issues found in testing for the Alta video security solution software.

Avigilon Alta User Research

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By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Aware. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

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Installing this release will upgrade Alta Aware® video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

These software packages have been released to the Stable Upgrade Channel:

Release label Release date Software build number
Alta Aware software version 6.1.6 Monday September 11, 2023 Alta Aware: 6_1_230911_17917
Avigilon Ava camera software version 6.1.6 Monday September 11, 2023 Avigilon Ava cameras: 6_1_230905_21491

What's new

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In this release, Alta Aware provides the following features:

Feature Description Added in version
Acknowledge device warnings

You can now dismiss warning messages for low-importance device errors.

See About: Alta camera software errors.

6.1.5
ONVIF and Axis speaker support

Alta Aware now supports ONVIF and Axis IP speakers.

See How to: Add speakers for audio announcements.

6.1.5
Unified search history

Alta Aware now stores the last five searches made by each user, and they persist across all devices and sessions.

See How to: Search by appearance.

6.1.5
Default deployment measurement units

You can now set the default units of measurement for sensors in each deployment. Individual users can override these settings in their user profile, but emails and Webhooks sent from the deployment always use the default units.

See How to: Configure Aware deployment settings.

6.1.5
Export and import device labels

Alta Aware now includes device labels when exporting and importing camera settings.

See:
How to: Export configuration reports for devices connected to Aware
How to: Add cameras by importing a CSV file

6.1.5
Configure an initial device group when creating new sites

When creating a new site in the Devices tool, you now configure the initial device group for that site.

See How to: Create Sites.

6.1.5
Improved device error reporting

The Devices tool now excludes devices with high-importance errors from the active device total. A separate count shows active devices with medium and low-importance errors.

See:
About: Devices tool
About: Alta camera software errors

6.1.5
ONVIF mode for Avigilon Ava cameras

Alta Aware 6.0 introduced ONVIF mode as a beta feature, and this release includes some minor improvements.

When in ONVIF mode, the zoom features on Avigilon Ava Dome and Bullet cameras might not function correctly. Avigilon Ava Quad cameras cannot be put into ONVIF mode at this time.

See About: ONVIF mode for Alta cameras

6.1.5

Resolved issues

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These issues have been resolved in this release:

Reference Resolution Resolved in version
18137 An issue where deployment databases might become corrupted after upgrading to Alta Aware version 6.1.5. has been resolved. 6.1.6
18102 An issue where you could not create a partition on a Cloud Connector hard drive has been resolved. 6.1.6
17977 An issue where Aware could not play or export a bookmarked recording has been resolved. 6.1.5
17841 An issue where a deployment might disconnect approximately every 2 minutes has been resolved. 6.1.5
17751 An issue where, when setting the interface priority for the primary node, the IP address for a secondary node might change to match that of the primary node, causing clashes, has been resolved. 6.1.5

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

Reference Issue Software
17582 Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. Avigilon Ava Flex
17559 Issue: Problems may be experienced with playback from cloud storage when using the x4 and x8 speeds. If you see issues with the fast playback, we recommend using normal speed to watch the recorded video. Alta Aware
17522 Issue: When opening multiple external links, you can only download video from the last-opened link. Alta Aware
17464 Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. Alta Aware
17464 Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. Alta Aware
16626 Issue: After a software update, any line-crossing counts might reset to zero. Alta Aware

Issue: As the localized text in the Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations.

Alta Aware

16234 Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. Avigilon Ava cameras
16184 Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. Alta Aware
15566 Issue: The Counts tool might take some time to update with count data. Alta Aware
14427 Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. Avigilon Ava Quad
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Avigilon Ava Flex
13738

Issue: When adding third-party cameras to Aware using the Automatic protocol option, Aware might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Alta Aware
Due to changes to the way audio is recorded and replayed:
  • Users of the Alta Aware mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Aware 5.0.3 and later at a higher volume than before.
  • Users of the Alta Aware mobile app for Android version 2.9.1 and later will hear the audio recorded from Aware 4.9.7 and earlier at a lower volume than before.
Alta Aware mobile app for Android
13171 Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. Alta Aware
12274 Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. Alta Aware
12255 Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. Alta Aware
12196 Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. Alta Aware
11515 Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. Alta Aware
10410 Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Aware
10087 Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. Alta Aware
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Aware